The Grind Shop makes every attempt to get your order processed and shipped in a timely manner. If orders are placed before 2PM MST (Arizona), orders will be shipped that day or the following morning. If a order is placed on a Friday or over the weekend, the order will ship on Monday morning.
The Grind Shop policy on returns is returns must be returned in "new-unridden" condition within 30 days of shipping at the customers expense. Items returned in not "new" condition may either be denied being returned or subject to a restocking fee of 15-25% depending on the damage (we can't sell a used product at full retail cost). Not "new" condition would include: being dirty (wheels, grips, grip tape, etc.), scratches, dings, etc. Please call The Grind Shop to notify them of your return, and once received and inspected, a refund will be processed in 3-5 business days. If it is subject to a restocking fee, you will be notified.
Please ship returns to:
The Grind Shop
2206 E Williams Field Rd, Ste 104
Gilbert, AZ 85295